Privacy Policy – HangyHub

Last Updated: 5 October 2026

At HangyHub, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

By using hangyhub.in, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with HangyHub, we may collect information such as:

Information You Provide Directly

When you place an order, create an account, contact us, or use certain features of our website, you may provide:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order details
• Payment-related information
• Account information
• Information you provide when contacting customer support

We only request information that is reasonably necessary for providing our services and processing your requests.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website interaction information
• Referring website
• General usage and diagnostic information

This information may be collected through Shopify and other technologies used to operate and improve the website.

2. How We Use Your Information

HangyHub may use your information to:

• Process and fulfil orders
• Arrange product delivery
• Provide order tracking information
• Communicate with you about your order
• Respond to customer support enquiries
• Process refunds, returns, replacements, or cancellations
• Provide customer service
• Improve our website and products
• Maintain website security
• Detect and prevent fraudulent or unauthorized activity
• Send promotional communications where permitted and where you have provided appropriate consent
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

HangyHub does not intentionally store complete payment card details on its own systems when payment processing is handled by a third-party payment provider.

Payment information may be processed directly by the applicable payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

HangyHub and service providers such as Shopify may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly
• Remember certain preferences
• Maintain shopping cart information
• Understand website usage
• Improve website performance
• Provide relevant marketing or advertising where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

HangyHub may share necessary information with trusted third parties when required to provide our services.

These may include:

• Shopify and technology service providers
• Payment processing providers
• Courier and logistics companies
• Product suppliers or fulfilment partners
• Website and IT service providers
• Customer support service providers
• Fraud prevention or security service providers
• Government authorities or other parties where required by law

For example, when an order is fulfilled directly by a third-party supplier or fulfilment partner, information necessary to fulfil and deliver the order may be shared with that party.

We do not sell your personal information as a standalone product to third parties.

6. Third-Party Services

Our website may use third-party services, applications, payment providers, shipping providers, analytics tools, advertising services, or other integrations.

These third parties may process information according to their own terms and privacy policies.

We recommend reviewing the privacy policies of third-party services where appropriate.

7. Order and Delivery Information

To successfully process and deliver your order, HangyHub may need to share relevant customer information with courier companies, logistics providers, suppliers, or fulfilment partners.

This may include your:

• Name
• Delivery address
• Phone number
• Order details
• Other information reasonably required for fulfilment

Only information reasonably necessary for the relevant service should be shared.

8. International Fulfilment

Some HangyHub products may be fulfilled or shipped from locations outside India, including Hong Kong.

Where necessary for order fulfilment, customer information may be transferred to or processed by suppliers, logistics providers, or service providers located outside India.

Such processing may be subject to applicable laws and the privacy practices of the relevant service providers.

9. Data Security

HangyHub takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Complying with applicable legal and regulatory obligations

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

11. Marketing Communications

If you have provided appropriate consent or otherwise permitted marketing communications, HangyHub may send you information about:

• New products
• Special offers
• Discounts
• Promotions
• Store updates

You may unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication, where available.

Transactional communications, such as order confirmations, shipping updates, and important account information, may still be sent when necessary to provide the service.

12. Children's Privacy

HangyHub does not knowingly use its website to collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

13. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Ask questions about how your information is processed

To make a privacy-related request, contact us using the details below.

Some requests may be subject to verification and applicable legal limitations.

14. Third-Party Links

Our website may contain links to third-party websites or services.

HangyHub is not responsible for the privacy practices, content, or security of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

HangyHub

Email: hangyhub85@gmail.com
Phone/WhatsApp: +91 8543851841

Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM IST

Address:
401K, South Murian Tola
Near Hanuman Mandir
Aboonagar, Fatehpur
Uttar Pradesh, India

Website: https://hangyhub.in/